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Customer Experience

Customer Experience

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307 results

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2021 State of the CDP
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Siebert, Gopaldas, Lindridge, and Simões win the 2020 Shelby D. Hunt/Harold H. Maynard Award
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Make digital your difference
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Why Your Customer Loyalty Program Isn’t Profitable – and How To Fix It
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The Retailer’s Guide to Customer Loyalty
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The B2B Journey Mapping Playbook
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When Salespeople Advocate for Sellers and Customers
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Call for Papers | Journal of International Marketing: Customer Engagement in International Markets
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Enhancing Marketing Decision Making With Automated Research

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