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Customer Xperience Leadership, Book
Industrial Marketing Management, 119
International Journal of Advertising, 43(5)
International Journal of Bank Marketing, 42(4)
Journal of Behavioral and Experimental Economics, 110
Journal of Brand Management, 31(3)
Journal of Business-to-Business Marketing, 31(2)
Journal of Business Ethics, 191(4)
Consumption Markets & Culture, 27(2)
Journal of Consumer Research, 51(1)
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