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Journal of Marketing Research, 46(3)
Journal of Travel and Tourism Marketing, 26(2)
Management Science, 55(5)
Managing Service Quality, 19(3)
Marketing Intelligence & Planning, 27(3)
Marketing Scales Handbook, 5, Author Gordon C. Bruner II
Service Business, 3(2)
Sloan Management Review, 50(4)
Technovation, 29(6/7)
Health Marketing Quarterly, 26(2)
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